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 We have the answers - to most of your questions. Please select the topic or product below to find your answers. If your question isnít answered below, please email us at info@r-just.com and we will respond to your request.

 

Q: How quickly are orders processed and delivered?

A: Orders process and ship within 48 hours.This excludes Pre-Order items.

 

Q: Do you ship internationally?

A: Yes, we ship internationally to almost every country. Duties and taxes are the responsibilities of the recipient, these fees will be due at the time of delivery. R-JUST is not responsible for customs and duties. Duties and taxes are determined by the customs agency within the destination country. For more duties and tax information, please contact your local customs office.

 

Q: How do I order replacement screws or hardware?

A: Please email info@r-just.com with your request and we will be happy to help!

 

Q: How do I return or exchange my product?

A: Please email us at info@r-just.com to return or exchange. Please review our Warranty page for our terms and conditions.

 

Q: Can I change or cancel my order once it has been placed?

A: No. Once you hit “Buy Now” you can not make any adjustments to your order. You will need to go through the return process in order to get a refund.